Measures We Are Taking


The Victorian State Government advised Disability Support Workers are required to wear face masks at all times when working with people with a disability. Since Tuesday 28th July 2020 CLRS is providing all staff with face masks. The wearing of face masks became a requirement for all people living and working in Victoria from 11.59pm Sunday 2 August 2020.

Staff are not permitted to wear a cloth face mask or a reusable face mask when delivering supports or working in any CLRS office. A surgical face mask must be worn.

We understand that this is a another change in the way we provide services however is an important one in ensuring the safety for all.

If a staff member wearing a face mask is of concern to you please contact your Team Leader to discuss your concerns.


With the NSW-Vic border being closed and restrictions placed on movement within the Echuca Moama border zone we are continuing to provide support to clients and staff to access permits.

On 7th July 2020 we provided all staff with a letter stating that they are an essential worker employed by Community Living & Respite Services. Staff are carrying their Staff ID with them at all times. This supports staff to continue to cross the border to deliver supports.


As part of the services we deliver, we routinely support people who are a higher risk of infection. Due to this we train our staff in infection control practices every year. With the increased risk of infection from COVID-19 we wanted to inform you of these practices and what extra steps we are putting in place so that you can make informed choices about your supports.

The Department of Health guidelines tell us that the following people are at higher risk from COVID-19:

  • people with compromised immune systems (such as people who have cancer or received cancer treatment)

  • elderly people

  • Aboriginal and Torres Strait Islander peoples (higher rates of chronic illness)

  • people with chronic medical conditions

  • people in group residential settings

All of our staff have done the following:

  • Been tested at an asymptomatic clinic (May 1st to May 11th) as part of the testing blitz to help the Government better understand how the virus is spreading in the community

  • Completed additional training in hand hygiene

All of our staff are continuing to:

  • Wash their hands when they arrive and before they leave your home

  • Use hand sanitiser

  • Practise social distancing and stay 1.5 metres away from people they do not need to be close to

We would appreciate it if you, our clients, could please do the following:

  • Allow staff to use your bathroom or laundry sink and hot water to wash their hands

  • Provide hand sanitiser if you have some

  • Contact your Team Leader if you are feeling unwell or showing any symptoms of the virus. We will not stop your services but we will provide additional precaution kits to your staff


We understand that being supported and delivering support during this time will be a little different and challenging at times. To help we have created a short video to explain what you, our client will experience when our staff are supporting you in your home. It also explains for staff when and how to use personal protective equipment (PPE). We hope it helps make what we are doing clearer and easier to understand:

How to continue delivering your supports.

Please note given PPE is of short supply at the moment it is extremely important that it is only used when required.


CLRS supports a team of people who take part in Run Melbourne each year.  This is our Johnno’s Run team.

This year we are not participating in Run Melbourne instead we are running a virtual event. You can run. walk, wheel, ride, use a treadmill or even cartwheel if you like!

Become a part of the team today and secure a Johnno’s Run singlet for $15. Registration is free. Head to our Trybooking link:

https://www.trybooking.com/BKCLC

All proceeds raised from the singlet sales go towards the Opening Doors Project.

The team have been participating in Run Melbourne for the last 6 years and last year we had 170 people take part.  Usually the team raises funds for our Opening Doors Projects.

We are really keen to provide and support opportunities for people to stay connected, keep active and continue to have lots of social contact.

We usually have a team training session at Scenic Drive, every Monday night, at 5.15pm instead our sponsors are setting a challenge on Facebook each week for us to complete.

Over the course of the week we would love it if you could join in and share a video or picture of you completing the challenge on our Facebook page:

https://www.facebook.com/johnnosrun/

We know how much our Johnno’s Run community enjoys getting to know each other and thought this was a great way for us to encourage everyone to be active, stay well and be connected.